Business Process Mapping
Register for this training course

An organization is a collection of processes. These processes are the natural business activities you perform that produce value, serve customers and generate income. Managing these processes is the key to the success of your organization.

What You Will cover

• Understand how your processes interact in a system
• How to use a Toolkit of tools for each process situation
• Techniques for data collection, analysis, and reporting
• Locate process flaws that are creating systemic problems
• Evaluate which activities add value for your customer
• Identify the processes that need to be redesigned

Who Should Attend
Process manager, process owner, process leader, or project manager, Process improvement team leaders, Managers in process oriented organizations, Senior managers and executives

Duration – 3days
Dates: Feb 13-15, June 11-13, Nov 12-14
Cost – N105,000. 00 (exclusive of VAT)

For enquiries:
1. Call Anne 0803 402 0520
2. E-mail us for a nomination form at lod@phillipsconsulting.net