Communicating with Diplomacy, Discretion & Influence: a course for senior administrative professionals
Top-level communication skills for today’s senior administrative professionals!
Register for this training course

Communicating with Diplomacy, Discretion & Influence: a course for senior administrative professionals
Top-level communication skills for today’s senior administrative professionals!

Senior managers and their assistants agree: diplomacy, discretion and advanced communication skills are critical for executive assistants. Increase your value by building and maintaining powerful business relationships, communicating with savvy and finesse and handling sensitive issues—and people—with tact and diplomacy.

How You Will Benefit

• Communicate more effectively with senior executives, your colleagues and clients
• Flex your communication style to better match your organization’s culture
• Handle office politics and turf wars effectively and gracefully
• Increase your comfort zone, handle the social and protocol aspects of business at an executive level

What You Will Cover

• Building a foundation of influence and credibility to handle situations with discretion and authority
• Identifying and building on your communication strengths
• Communicating strategically and employing diplomacy
• Handling sensitive information and delicate situations with tact
• Conducting international business and communicating effectively across global boundaries
• Effective communications for the electronic age

Each Participant receives a Personal Profile Analysis Report using the DISC Behavioural Framework

Who Should Attend
Senior administrative professionals including those who assist CEOs, COOs, chairmen, presidents, vice presidents and directors

Duration – 2days
Dates: Mar 6-7, July 3-4
Cost – N70,000. 00 (exclusive of VAT)


For enquiries:
1. Call Anne 0803 402 0520
2. E-mail us for a nomination form at lod@phillipsconsulting.net