Managing Behavioural Conflict
Register for this training course

Interpersonal skills and conflict resolution are areas that most organisations recognise as being critical to effective performance. This programme looks at conflict in the work-place from a behavioural viewpoint. By understanding the way in which behaviour impacts communication, perceptions, opinions, values and motivations, it is so much simpler to recognise how conflict can arise between two or more people. The programme provides easy solutions to managing conflict by recognising behavioural types and adapting to more positively influence others.

The programme will benefit any individual who is currently struggling to manage a situation of conflict or to manage situations of conflict involving others.

What You Will Cover

• Understanding how behaviour causes conflict
• Identifying the ways in which to positively influence behaviour
• A Personal Behavioural Profile report and a Person to Person Compatibility report

Who Should Attend
HR professionals, Managers and Supervisors across industries

Duration – 1day
Dates: May 2, Nov 14
Cost – N35,000. 00 (exclusive of VAT)


For enquiries:
1. Call Anne 0803 402 0520
2. E-mail us for a nomination form at lod@phillipsconsulting.net