Emotional Intelligence
Register for this training course

Introduction
The business world is ever demanding, whatever your role, the skills and abilities to reach business goals and bring others with us are crucial for success. Emotional Intelligence is a set of capabilities that distinguish outstanding people. The workshop provides participants with awareness and understanding of the value of increased emotional intelligence, how it can add genuine value to relationships, goal achievement and business success.

Who Should Attend
Senior Executives, Middle level Managers, HR professionals, Supervisors and Employees across all industries

Topics covered

• Self-awareness- knowing your emotions, recognizing feelings as they occur, and discriminating between them
• Mood management- handling feelings so they're relevant to the current situation and you react appropriately
• Self-motivation- "gathering up" your feelings and directing yourself towards a goal, despite self-doubt, inertia, and impulsiveness
• Empathy- recognizing feelings in others and tuning into their verbal and nonverbal cues
• Managing relationships- handling interpersonal interaction, conflict resolution, and negotiations
• Stress Management- understanding stress, recognizing its symptoms and managing it.

Duration – 2 days

Please contact the below for any more information,
Kemi (08035351747) or send an email to kemip@phillipsconsulting.net